WE ARE SEEKING DEDICATED AND ENTHUSIASTIC INDIVIDUALS TO JOIN OUR TEAM AS CALL CENTER AGENTS
About Us:
Credit Rescue is a leading Debt solutions company dedicated to providing exceptional customer service experiences. We pride ourselves on our commitment to excellence and our talented team of professionals who drive our success.
Job Description:
We are seeking dedicated and enthusiastic individuals to join our team as Call Center Agents. As a Call Center Agent, you will be the first point of contact for our customers, providing them with outstanding support and assistance. We are a hybrid workplace meaning our employees can come into work or work remotely. Your responsibilities will include:
Proactively reaching out to prospective customers via phone calls to introduce them to our products and services.
Effectively communicating the features and benefits of our products to persuade customers to make purchases.
Utilizing sales techniques and strategies to overcome objections and close sales.
Following up with customers to ensure satisfaction and encourage repeat business.
Documenting sales activities and maintaining accurate records of customer interactions.
Requirements:
Excellent communication skills, both verbal and written.
Strong interpersonal skills and the ability to build rapport with customers.
Patience, empathy, and a positive attitude.
Ability to multitask and prioritize in a fast-paced environment.
Basic computer proficiency and familiarity with CRM software.
Previous experience in customer service or call centre roles is preferred but not required.
Must have a computer.
Benefits:
Competitive salary commensurate with experience.
Comprehensive training and ongoing support.
Opportunities for advancement and career growth.
Positive and inclusive work environment.
How to Apply:
If you are passionate about providing exceptional customer service and thrive in a dynamic team environment, we want to hear from you! Please submit your resume and cover letter to Pretoria.gp051@credit-rescue.co.za.
Job Type: Full-time
Pay: R5 000,00 – R20 000,00 per month
Application Question(s):
what languages do you speak?
Experience:
call center: 1 year (Required)
Ability to Commute:
Pretoria, Gauteng (Preferred)