MARKETING & CUSTOMER SERVICE ASSISTANT

We are seeking an energetic and vibrant individual to join our dynamic Marketing Department. The successful candidate must have the following:

Minimum Requirements

· Matric + Qualification in Marketing

· 2 – 3 years marketing experience – retail experience advantageous

· Willing to work flexible retail hours when necessary and required.

· Knowledge of stock rotation, spices and cooking

· Customer relationship building

· Articulate, good, clear modulated voice and mannerism.

· Driver’s License advantageous

Responsibilities

• Provide excellence with regards to customer care, inclusive of reviewing, investigating, and responding timeously to all queries, complaints and requests.
• Attend to all Social Media messages and comments in an articulate and professional manner.
• Attend to Admin duties – processing and placing orders, completing supplier documentation, updating inventory lists, general adhoc admin duties like filing etc.
• Ensuring marketing material is readily available at all stores, including visiting of stores, ensuring displays are aligned to marketing strategy and attending to promotional activities at stores.
• Assisting with new store openings, by ensuring that hampers, vouchers, etc are available for smooth operations.

Kindly forward your cv to recruitment@gorimas.co.za

durban